The impact of emotional intelligence on performance and satisfaction
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Date
2020-04
Journal Title
Journal ISSN
Volume Title
Publisher
ДВНЗ «Київський національний економічний університет імені Вадима Гетьмана»
Abstract
For a long time management and organizational sciences have neglected intelligence, and especially emotional intelligence as an integral part of human being and its place, role and influence on personal and organizational success, employee satisfaction and happiness of individuals and organizations that joined together to achieve greater success.
This practice also dominates in contemporary business and management conditions, which means that classical organization and management is still the dominant organizational management modality, although influential forces and factors have changed in the internal and external environment. It limits the success of the individual and the organization and over time leads to a degression of progress and development at the macro, meso, or micro levels.
In these circumstances, there is a need to introduce more psychology, sociology, neuroscience and other natural and social sciences into management science in order to consider how to maximize the potential of the human brain in which desires, ie needs (emotional part) and the motivational part arise a work that develops techniques, tools, and instruments to motivate individuals and organizations to turn their desires into reality.
Previously mentioned is necessary, because science management was primarily concerned with the motivations and ways of motivating employees to do certain things, while neglecting the primary goal of developing and increasing the capacity of the emotional part in which to create desires. Of course, emotional intelligence should be viewed in balance with motivational, in parallel with the development of desires, and mechanisms for their realization.
The paper deals with the issue of emotional intelligence, which in the future will gain importance in management and organizational sciences, as well as in practice, why future strategic managers will need to know more about neuroscience and psychology and the impact of these sciences on organizational management.
Description
Keywords
intelligence, emotional intelligence, intelligence and performance, intelligence measurement
Citation
Radosavljević D. The impact of emotional intelligence on performance and satisfaction [Електронний ресурс] / Radosavljević Dragana, Anđelković Maja, Radosavljević Milan // Стратегічні імперативи сучасного менеджменту : зб. матеріалів V Міжнар. наук.-практ. конф. (23–24 квіт. 2020 р.) / М-во освіти і науки України, ДВНЗ «Київ. нац. екон. ун-т ім. Вадима Гетьмана» ; [редкол.: М. П. Сагайдак (відп. за вип.) та ін.]. – Електрон. текст. дані. – Київ : КНЕУ, 2020. – С. 120–124.