EFQM excellence model: structure and benefits
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Date
2018
Authors
Rakosii, Pavlo
Ракосий, П. В.
Гарафонова, Ольга Іванівна
Harafonova, Olha
Barabas, Dmytro
Барабась, Дмитро Олександрович
Journal Title
Journal ISSN
Volume Title
Publisher
Хмельницький національний університет
Abstract
The article considers the structure of the European model of business excellence. The fundamental concepts of excellence are outlined and the set of criteria of the Model is characterized. The advantages of using the Model for the management of the company, its employees and the business community as a whole are presented. Examples of successful implementation of the Model by the universities of Russia, Ukraine and Kazakhstan are given. Uninvestigated parts of general matters defining is the lack of unequivocal advantages of the model of business excellence, as well as the need to understand the structure of the model, which has begun to spread not only in Europe, but all over the world. In addition, if Ukraine focuses on integration into the European Union, it became necessary for Ukrainian companies to improve their competitiveness, which determined the relevance of this issue. Consequently, Ukrainian companies and organizations need to enter the European market and take part not only in Ukrainian awards but also in European ones, which are of greater weight and recognition in the world. Also, it should be noted that one of the possible means of activation and social orientation of Ukrainian organizations is to use of the above-mentioned European model of excellence (with the condition of adaptation to Ukrainian business peculiarities and conditions of the modern business environment), serving as a benchmark for leading companies. EFQM Excellence Model has an effective structure that allows organizations to improve their own business, find and solve problems in advance. Its aim is increasing the innovation and establishing a quality system of work of any organization. So, for today for European companies EFQM Excellence Model is one of the main tools for enterprise performance evaluating. Perfect companies use the model criteria to improve individual aspects of their business: to define goals and strategies, establish partnerships with consumers and suppliers, motivate and engage staff, produce and sell competitive products.
В статті розглянута структура європейської моделі ділової досконалості. Викладені базові концепції досконалості і охарактеризована сукупність критеріїв моделі. Представлені переваги використання моделі для керівництва компанії, її працівників і ділового співтовариства в цілому. Наведені приклади успішної реалізації моделі університетами Росії, України і Казахстану.
Description
Keywords
EFQM, business excellence, Europe, Ukraine, university, ділова досконалість, Європа, Україна, університет
Citation
Rakosii P. EFQM excellence model: structure and benefits / Rakosii Pavlo, Garafonova Olga, Barabas Dmytro // Вісник Хмельницького національного університету. Серія: Економічні науки : зб. наук. пр. / Хмельницьк. нац. ун-т ; [редкол.: Войнаренко М. П. (голов. ред.) та ін.]. – Хмельницьк, 2018. – № 1. – С. 177–181.